Cancellations must be made in writing by letter, fax or e-mail by the date prescribed on the registration form and Web site. No phone calls will be accepted. Please allow four to six weeks after the event’s conclusion for the refund to be provided. In most cases, in lieu of cancelling you may transfer your registration to another person without penalty.

Registration is on a first-come, first-served basis and subject to change. Space in the educational sessions, tours, etc. may be limited and are subject to the control of the Fire Marshall or other regulations that are beyond the control of NLAE. Some events may have their times and dates change or be canceled due to things beyond the control of NLAE and any affiliated host organization(s). NLAE will make every effort to notify you in advance of changes and any applicable refunds or price adjustments.

Registering for an NLAE event constitutes an agreement between you and NLAE. Upon registering, you agree to pay all fees in a timely manner, adhere to this cancellation policy and adhere to a professional conduct during the meeting. Regardless of when and if you pay your fees this cancellation policy applies. Furthermore, you are ultimately responsible for your fees even if another party (such as your employer) has expressed its intent to pay them on your behalf.

The performance of the agreement by NLAE may be affected by force majeure (including but not limited to acts of God, acts of war or other acts of enemies, government regulation, disaster, strikes, floods, civil disorder, curtailment of transportation facilities, or other emergency or event beyond the control of the parties), thus making it inadvisable, unsafe, illegal, or impossible to provide required accommodations and/or meeting facilities, hold the meeting, or travel to the meeting. In the event of force majeure, NLAE may terminate the agreement upon providing written notice by email or other means to the other party without penalty or obligation. Such right of termination shall not be unreasonably exercised.

In addition, NLAE reserves the right, in our sole discretion, to cancel the event and any affiliated events. In that case, NLAE shall refund to you all registration fees it has received from you for this meeting but shall have no further obligation to you of any type, whether monetary or otherwise. Accordingly, NLAE shall in no event have any liability to you and shall have no other obligation to you of any type except as expressly stated in the preceding sentence. Such right of termination shall not be unreasonably exercised. NLAE and any affiliated host organization(s) are not responsible for errors or omissions on any web site.